Answering service for Pittsburgh small businessesPittsburgh answering service

Missed a call on the job? We pick up.

Yello 412 answers the calls you can’t get to in your business’s name, takes down the details and texts you the job within 60 seconds.

Call the demo 412-226-9994

Free for 2 weeks, then $199/mo flat.

How it works

Three things happen when you can’t pick up.

  1. The phone rings. You can’t get it.

    You’re on a ladder, with a customer, behind the wheel. The calls you miss roll over to your Yello 412 line.

  2. We pick up, in your business’s name.

    The line gets their name, callback number, address, the problem and when they want it. Then it tells them you’ll call back to set a time. It never promises a slot you can’t keep.

  3. The job lands in your texts.

    Within 60 seconds you get one text, sorted by what kind of call it was. Call back when you’re free.

Sorted for you

Every call is sorted before it hits your phone.

Emergency

Rings your cell, too.

The calls that can’t wait, like no heat in January or water coming through the ceiling. You get the text and a call right away.

Schedule request

Wants you out there.

The problem, the area and when they’d like it. You call back and set the time.

Quote request

Pricing a job.

What they need priced and how to reach them. Call back with a number.

Existing job

Already your customer.

A question about work you’ve started, kept apart from new business.

Spam and sales calls are filtered out. You never see them.

Gas smell or CO alarm: the caller is told to get out and call 911 or the gas company first.

Your customers never hear “yello.” They hear your business’s name.

The line answers as your business, every time. The Yello 412 name stays between us.

Pricing

The line

$199/mo

Free for 2 weeks. Card at the setup visit, first charge on day 15.

  • Picks up the calls you miss, in your business’s name
  • One sorted text within 60 seconds
  • Emergencies ring your cell
  • We set it up in person at your shop or office
  • You keep your number. Missed calls forward to your line
Text us to start

at 412-598-0737. We’ll set up a time to come by.

The line + a website

$299/mo

Everything in the line, plus a site that makes the phone ring.

  • A 3-page website for your business
  • Built after your first payment
  • 3-month minimum on the site

Prices don’t include 7% sales tax.

Hear it now

Call 412-226-9994

Call it the way a customer would. What you hear is what yours will hear.

  1. It asks your business name, then answers as your line.
  2. Play the customer. Say your furnace quit.
  3. Three minutes, tops. The call is recorded.

Who you’re dealing with

We’re Ryan and Benton, two Carnegie Mellon students in Pittsburgh.

We built Yello 412 for one reason: good shops lose jobs because the owner is on a ladder when the phone rings. We pick up those calls and text you the job.

We’re not a call center and we’re not a software company in California. We set up your line in person, at your shop, in 15 minutes.

If something’s wrong, you don’t file a ticket. You tell Ryan or Benton, and we fix it.

Try it free for 2 weeks.

Text us to start

He’ll set up a time to come by. Setup takes 15 minutes.

Call the demo 412-226-9994 Text us